Safelink Presentation at the Library

Safelink Presentation at the Library

A significant portion of the training focused on how to effectively de-escalate situations by understanding the mental state of the person in crisis. "It's Not About You": People are often in crisis when they come to ask for help. In this state, they may not be as polite or respectful as someone who is not in crisis.

Read More
Updated (Again) - Exclusive! City in Violation of Five OIPC Orders
FOIP, ATIA Editorial Content FOIP, ATIA Editorial Content

Updated (Again) - Exclusive! City in Violation of Five OIPC Orders

In five separate rulings on December 2, 2025, the Office of the Information and Privacy Commissioner (OIPC) found the city violated access-to-information law. The city had claimed certain requests were "complete." The OIPC found no evidence any response was ever sent. One was unilaterally deemed "informal"; others were met with excuses like "corrupted files."

Read More